IT Kiddie

FAQ

Questions, answered

Everything people usually ask before booking. If yours is not here, email me at support@itkiddie.com.

Questions

Before you book

How do the sessions work?

Every session runs over Google Meet. When you book, the meeting link is generated automatically and sent to your email along with the confirmation — nothing to install.

Do you speak Spanish?

Yes. Sessions can be in English or Spanish, whichever you are more comfortable with. Just say so when you book.

What happens on the free intro call?

Ten minutes to hear your goal and tell you honestly whether I can help. It is a fit check, not a working session — if I am not the right person, I will say so and point you somewhere better. The call is free while I am taking on my first clients.

Do I need any experience to start?

No. Most people I work with are coming from a completely different field — that is the whole point. We start from wherever you actually are.

How are business projects priced?

Automation and website work is quoted per project, not per hour, because scope varies enormously. We use the free call to scope it, then you get a fixed quote before any work begins.

What do the Platinum Access hours cover?

Whatever you need most that month — mentoring sessions, AI automation work, website improvements, or a mix. We agree the priorities at the start of each period.

Which AI tools do you teach?

Claude, Codex, OpenClaw, Gemini, and GitHub Copilot. Sessions are hands-on with your own work rather than generic demos.

Can I cancel or reschedule a session?

Yes. Every confirmation email has reschedule and cancel links. Cancel far enough in advance and the payment is refunded automatically; cancel at the last minute and the session is not refunded, since the time was held for you.

How do I cancel Platinum Access?

Through the billing portal linked in the footer, or the link in any receipt Stripe emails you. You can cancel at any time.

Still not sure?

The intro call is free and there is no pitch. Worst case, you leave with a clearer idea of your next step.

Book a free intro call